1. Plans & pricing

Paid subscription plans and their prices are shown on the Pricing page. Prices are stated in the currency displayed at checkout. We may change prices prospectively; a price change never affects a billing period you have already paid for.

2. Payment methods & processors

Payments are processed by our third-party payment providers (currently Paystack and Stripe). We do not store your full card number, CVV, or bank credentials on our servers — these are handled directly by the processor under their own security standards. Your use of a processor is also subject to that processor's terms.

3. Authorisation

By submitting a payment you represent that you are authorised to use the payment method and you authorise us (through our processor) to charge the amount shown for the plan you selected, plus any applicable taxes.

4. One charge per purchase — no double billing

Each successful purchase is recorded against a unique transaction reference. A payment is charged by the gateway only once per reference, and our systems are designed so that a repeated or retried payment notification for the same reference does not result in a second charge or a duplicate payment record. If you ever believe you were charged twice for the same purchase, contact us (section 10) and we will investigate and, where a genuine duplicate is confirmed, refund it in line with our Refund Policy.

5. Receipts & records

On a successful payment we email a receipt to the address on your account and record the transaction in your account. You can review your transactions and download receipts at any time from your account page. Please keep your email address up to date so receipts reach you.

6. Currency & taxes

The charged amount is the amount shown at checkout in the stated currency. You are responsible for any taxes, duties, or bank/FX fees imposed by your jurisdiction or card issuer that are not shown at checkout.

7. Subscriptions & renewals

Where a plan is described as recurring, it continues for successive billing periods until cancelled. You may cancel future renewals from your account or by contacting us; cancellation stops future charges and does not, by itself, refund the current period (see the Refund Policy).

8. Failed or reversed payments

If a payment fails, is declined, or is later reversed by your bank or processor, the associated paid features may be suspended until payment is completed. We may retry a failed authorisation through the processor.

9. Disputes & chargebacks

If you have a concern about a charge, please contact us first (section 10) so we can resolve it quickly — most issues are resolved faster this way than through a bank chargeback. For payment disputes and complaints we maintain a formal process and a supporting record of each transaction (reference, timestamp, amount, and verification of the payment notification) which we may use to respond to a dispute or chargeback. Raising a chargeback for a charge you actually authorised may result in suspension of the account.

10. Contact

Billing questions, receipts, and disputes: billing@aiappinvent.com, or open a support ticket. We aim to acknowledge billing enquiries within 2 business days.

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This page is provided for transparency and is written in plain terms. It is not legal advice. It should be reviewed and adapted by qualified legal counsel for your jurisdiction before being relied upon as a binding agreement.